Refund Policy

 

• Returns: Nutsuncle cannot accept returns after the order is successfully placed and payment is made by the buyer.

 

• Exchange Policy: Nutsuncle will accept exchanges for purchases made through the website www.nutsuncle.com, subject to the following terms and conditions:

  

• • Eligibility: Exchange requests will be entertained only if the product(s) received by the buyer are damaged or expired. Refunds will be issued as store credit only. 
    
    

• • Notification: The buyer must inform Nutsuncle of their intention to exchange damaged or expired products within 48 hours of receipt. Please send images of the product, including the batch number, to wecare@amairanuts.com. 
    
    
    
• • Return Address: Exchange orders should be sent back to:
    • Amaira Nuts and Spices Private Limited
       451/16,Ram Nagar, Near Sai Mandir, Gurugram - 122001

 

• Cancellation & Refund Policy:
  
  

  • Orders cannot be canceled and refunds cannot be demanded once the order is successfully placed and processed by the payment gateway.
    
    
  • Refund requests will only be considered in the following cases and will be issued as store credit:
    • If the buyer does not receive the ordered products within 30 days due to Nutsuncle's failure to ship the products.
    • If the shipping location is not serviced by our partner courier companies.
      
      
  • Damaged Products: No refunds will be given for damaged products. Damaged products will be exchanged as per our exchange policy.
    
    
  • Non-Eligibility for Returns: No returns will be accepted if a customer wants to return the product because they do not like it after delivery or feel the product does not meet their expectations. Refunds will not be given in the following cases:
    
    
    • Incorrect or insufficient address provided by the customer
    • Non-availability of the recipient at the mentioned address and/or premises
    • Refusal to accept products
    • Delivered to a place/person other than the customer, as specified
    • Force majeure events
    • Tampering of the product by the customer
      
      

For any refund-related queries, please email us at nutsuncle040@gmail.com